Mental Health Services
Mental Health • Poughkeepsie, NY
Ratings by platform
- Birdeye (Aggregate): 4.7/5 (266)
- Google (Aggregate): 4.6/5 (251)
- Healthgrades: 2.3/5 (3)
What patients say
Patients praise
- Highly supportive and compassionate individual providers and therapists
- Effective therapy techniques for anxiety and life management
- Personalized, non-judgmental approach to care
- Convenience of remote or flexible scheduling options for some patients
Common complaints
- Difficulty scheduling appointments and unresponsive communication
- Rudeness and poor professionalism from administrative and nursing staff
- Issues with billing, including surprise charges and lack of transparency
- Frustration with medication management and pharmacy coordination
- Long wait times and feelings of being rushed during appointments
- Concerns about the quality of care and intake processes
In patients' words
"WORST BEHAVIORAL HEALTH FACILITY This place will literally have you end up killing yourself , they never answer and the staff upfront is rude along with the Nurse."
— Nuvance Health Medical Practice - Behavioral Health patient review"I feel like the team here really cares about my mental health and showed that through their attentiveness. Grateful for the work they do and how much my life has improved."
— Inspired Counseling Services LCSW PLLC patient review"I have never been treated so poorly by a service provider in my life. Genuinely a mess of a practice."
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