Optum OBGYN - Poughkeepsie, NY
Gynecology • Poughkeepsie, NY
Ratings by platform
- Optum Provider Profile (Dr. Saychek): 5.0/5.0 (35 ratings) (26 reviews)
- Promallu (Optum Multi-Specialty Poughkeepsie): 2.3/5.0 (88 reviews)
- Healthgrades (Optum Poughkeepsie Oakwood Campus): 1.0/5.0 (2 reviews)
What patients say
Patients praise
- Individual medical providers are frequently described as caring, compassionate, and knowledgeable
- High satisfaction with the quality of medical care once a patient is seen
- Long-standing positive relationships with specific doctors
Common complaints
- Difficulty scheduling appointments and long wait times on the phone
- Centralized phone system issues making it difficult to reach local offices
- Administrative and staff unresponsiveness or perceived incompetence
- Frustration with billing errors and unexplained fees
- General dissatisfaction with organizational operations despite often positive experiences with individual providers
In patients' words
"It is the practices of the company that make the experience nightmarish."
— Optum patient in the Hudson Valley"Dr. Saychek is the most amazing Dr I have ever experienced. She is caring, compassionate, and listens to what you are saying."
— Patient review on Optum provider profile"The doctors are great when they actually get to you. Every doctor I've seen is always at least an hour late... The drs are great. However, the in office staff at Poughkeepsie is a disaster."
— Patient review for Optum Multi-Specialty PoughkeepsieMore clinics in Poughkeepsie
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