Pottstown Comprehensive Treatment Center - Acadia Healthcare
Substance Abuse Treatment • Pottstown, PA
Ratings by platform
- Birdeye/Google aggregate: 3.3 out of 5 stars (44 reviews)
- Addiction recovery aggregation sites: 3.1 out of 5 stars (34 reviews)
What patients say
Patients praise
- Helpful and supportive staff in certain experiences
- Positive impact on personal recovery journeys and life improvement
- Efficiency in the treatment process for some patients
- Appreciation for staff who possess personal or family experience with addiction
Common complaints
- Perceived disrespect and unprofessionalism from staff
- Frustration regarding medication management, including split doses and daily attendance requirements
- Concerns regarding staff qualifications for counseling roles
- Historical regulatory issues noted in Pennsylvania Department of Drug and Alcohol Programs surveys regarding counseling documentation and treatment planning compliance
In patients' words
"I have been so disrespected by so many of their staff members during such a hard time in my life. They are messing with my split dose... These people are NOT TRAINED TO COUNSEL YOU!!!! they are case managers."
— Birdeye user review"I would highly recommend this clinic to ANYONE that wants or needs MAT and wants to change their lives. Groups are great and they have plenty of days and times to choose to attend."
— LocalityBiz user review"My family is extremely pleased with the care my loved one is receiving from PCTC. The staff is great and the process is efficient."
— Recovery.com user reviewMore clinics in Pottstown
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