Canton-Potsdam Hospital Orthopedics and Sports Medicine
Orthopedics • Potsdam, NY
Ratings by platform
- Healthgrades: 68% patient experience rating (hospital overall) (N/A)
- U.S. News & World Report: 4/5 (aggregate) (Multiple doctor profiles (e.g., 25-65 reviews per doctor))
- Vitals/WebMD: 4.5/5 (17-21 ratings per doctor profile)
What patients say
Patients praise
- Many patients describe surgeons as knowledgeable, friendly, and professional
- Praise for surgical expertise, particularly in joint replacement and sports medicine
- Positive reports regarding staff courtesy and follow-up care in various instances
Common complaints
- Reports of limited appointment availability and long wait times for scheduling procedures
- Concerns regarding staff bedside manner or professionalism in some instances
- Isolated patient reports of post-surgical complications and dissatisfaction with care outcomes
In patients' words
"He is one of the best ever in his field. Thank you Dr. Kniefel for helping me to be able to walk again."
— Vitals patient review"Appointment availability is extremely limited. I was waiting on an appointment for a torn rotator cuff just for them to cancel the day of and to reschedule my appointment weeks later."
— LocalityBiz patient review"Please stay away from him if you want to save your life. The staph had traveled to my bones... I have medications I have to take for the rest of my life."
— Vitals patient review for an orthopedic surgeon at the practiceMore clinics in Potsdam
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