Outpatient Physical Rehabilitation - Portsmouth Regional Hospital
Rehabilitation Services • Portsmouth, NH
Ratings by platform
- Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) via Medicare Care Compare: 70% of patients rated their experience a 9 or 10 out of 10 (300 or more responses in survey sample)
- MedicalRecords.com (Hospital-wide): 3.9 out of 5 stars (352 reviews)
What patients say
Patients praise
- Attentive and caring nursing staff
- Professional and knowledgeable doctors with good bedside manner
- Efficient and smooth scheduling/check-in processes
- Clean and comfortable environment with personal touches
Common complaints
- Some concerns regarding specific nursing care shifts
- Challenges with the administrative process for insurance and billing settlement
In patients' words
"The staff has your best interests at heart and go above and beyond to make you feel comfortable."
— MedicalRecords.com patient review"Doctors, staff and especially the nursing staff were very personable, patient and helpful. Wait times were overall reasonable for the expectations set."
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