Eye Doctor Portsmouth | Ophthalmologist ...
Ophthalmology (Eye Care) • Portsmouth, NH
Ratings by platform
- Healthgrades (Dr. Marsha Kavanagh): 3.4/5 (19)
- Vitals (Dr. Lucian Szmyd): 4.6/5 (9)
- Healthgrades (Dr. Edward Jaccoma): 5.0/5 (8)
- Vitals (Dr. Timothy Sullivan): 4.2/5 (7)
What patients say
Patients praise
- many practitioners praised for clinical expertise and thorough examinations
- positive outcomes reported for specialized surgeries like cataract removal
- some providers noted as being personable, professional, and excellent communicators
- several offices recognized for being helpful and welcoming
Common complaints
- reports of rushed appointments and feeling unheard by providers
- concerns regarding high costs, billing surprises, and expensive optical products
- dissatisfaction with staff professionalism and wait times
- some patients feel treated like a number rather than a person
In patients' words
"Patients say the provider is kind and caring with a personable approach that reduces anxiety, though several describe feeling unheard or rushed during visits."
— Healthgrades"Dr. Jaccoma spent close to an hour with me. The appt was not hurried. ... Everything was explained in great detail AND I got a link to more information on line. Things made sense to me."
— Healthgrades"We waited for 1 hour and 15 min, he came in saying he had to pee and was probably not getting lunch, no apology Was rushed, impatient and unapologetic."
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