Urgent Care & Walk-in Clinic in Portland, Maine
Urgent Care • Portland, ME
Ratings by platform
- urgentcaremap.health: 4.4/5 (1028 reviews)
- Solv Health (ConvenientMD): 5.0/5 (1 review)
- Solv Health (Intermed): 3.7/5 (3 reviews)
- Yelp (Maine Medical Center Urgent Care Plus): 1.7/5 (29 reviews)
What patients say
Patients praise
- Convenient alternative to primary care physicians for quick access
- Thorough and professional clinical care in specific instances
- Efficient handling of minor injuries and illnesses
- Cleanliness of facilities
Common complaints
- High/unexpected billing costs and facility fees
- Poor transparency regarding billing classification (urgent care vs. ER)
- Long wait times
- Concerns regarding insurance coverage and billing codes
- Inconsistent customer service and bedside manner
In patients' words
"WARNING: Do not get a Covid-19 test here! ... They do not provide an itemized bill at time of treatment, so when I called back a week later after seeing my bill they said it was too late."
— Solv Health (ConvenientMD)"I visited this ER recently and had a very disappointing and painful experience with my IV placement. ... the nurse who was actually able to fix the issue didn’t seem to take it seriously."
— LocalityBiz (Maine Medical Center Urgent Care Plus)"I spent all day on a non-holiday weekday trying to make an appointment for an urgent care visit. Not a single one of my many phone calls were answered. I was refused to be seen in person, because I had not made a phone appointment."
— Solv Health (Intermed)More clinics in Portland
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