MaineHealth Urgent Care Plus - Brighton Ave - Portland
Urgent Care • Portland, ME
Ratings by platform
- Google Reviews: 2.9 out of 5 stars (95-129 reviews (varies by platform))
- Yelp: Generally low (based on available snippets) (32 reviews)
What patients say
Patients praise
- convenient location and extended hours
- cleanliness of the facility
- some staff members perceived as professional
Common complaints
- high billing costs and surprise fees
- billing classification issues (urgent care vs. emergency room)
- long wait times
- dismissive or rude staff and providers
- lack of transparency regarding costs
In patients' words
"You don’t know how you’re billing people…? How am I supposed to make an informed decision on what type of treatment to get when I’m told one thing on the phone, another in person, and no one at your facility actually knows?"
— Patient review on LocalityBiz"This scumbag office charged her $1200. For what?! Swabbing her throat and filling some antibiotics?? There’s a charge of “professional fees” for $731. What are professional fees? I think just a scam to rob people blind!"
— Patient review on LocalityBiz"Some of the most dismissive, unprofessional, rude healthcare providers I have ever encountered. Every single one of them."
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