Therapy & Psychiatry in Portland, ME - 53 Baxter Blvd
Mental Health Care • Portland, ME
Ratings by platform
- Wheree: 8.2/10 (rated as Very Good) (Not explicitly stated, aggregated data)
What patients say
Patients praise
- Clinical staff (therapists and psychiatrists) are frequently praised for being compassionate, attentive, and professional.
- Convenient telehealth and online booking options.
- Effective patient portal for messaging and medication management.
Common complaints
- Administrative and billing issues, such as delays in claim processing and appointment cancellations without notice.
- Complex or frustrating intake and scheduling systems in some locations.
In patients' words
"Extremely professional, well run organization with excellent customer service and so far excellent practitioners."
— LifeStance Provider Profile (Dr. Joe Scott)"David is the best provider I have ever seen in this field. He actively listens and takes the time needed to fully understand where his patients are at."
— LifeStance Provider Profile (David Wright, MSN, APRN)"While the clinicians demonstrate expertise and kindness... the system’s administrative side occasionally hampers patient experience."
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