Behavioral Health | MaineHealth Maine Medical Center Portland
Mental Health Care • Portland, ME
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (overall hospital based on 514 patient surveys) (514 patient surveys)
- Yahoo Local: 2.5 out of 5 stars (85 reviews)
- Rehab.com: 2.95 out of 5 stars (256 reviews)
What patients say
Patients praise
- gratitude for specific surgical and nursing care teams
Common complaints
- difficulty accessing staff and long wait times for phone responses
- reports of unprofessional or dismissive conduct by staff
- concerns regarding strict discharge policies for missed appointments
- frustration with scheduling and communication gaps in outpatient care
In patients' words
"I’ve been going here for years... it is a community mental health service, they’re burnt out and understaffed ALWAYS. I’ve had a lot of issues getting people to answer the phone."
— A-Better-Place.com"I owe the staff at MMC so much love and gratitude for taking care of me for my surgery last November. They all rock from my surgeon to my nursing team."
— Yahoo LocalMore clinics in Portland
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