Portales Clinic
Emergency Medicine • Portales, NM
Ratings by platform
- Ratings.MD (Dr. Basil Anaele): 4.5/5 (verified ratings) (49)
- Ratings.MD: Not explicitly provided (aggregated comments available) (112 ratings/36 comments (Prisma Davalos))
- Birdeye (Kennedy Guadalupe M): 3.3/5 (3)
- Healthgrades (Dr. Giddel Thom): 3.0/5 (4)
What patients say
Patients praise
- Professional and compassionate provider bedside manner
- Efficient check-in processes for some patients
- Successful diagnosis and effective treatment experiences
- Patient-centered care and trust, particularly in pediatrics and family practice
- Stable, long-term community presence
Common complaints
- Long wait times for appointments and in-clinic delays
- Overcrowded clinic environment
- Dissatisfaction with clinical staff communication and professional competence
- Perceived lack of care and responsiveness to patient concerns
In patients' words
"It was an actual pleasure to visit this clinic despite the pain I was in due to a knee injury. I would highly recommend this clinic as an alternative to the clinics in Clovis..."
— Ratings.MD patient review for RGH Clinic"Dont expect to be seen any where close to your scheduled appointment time."
— Public review for La Casa Family Health Center"The providers I have seen here been very good.. Understanding that the staff is very busy but getting my next appointment scheduled before I leave as call backs can sometimes be an issue."
— Ratings.MD patient review for RGH Clinic providerMore clinics in Portales
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