Healthcare - Roosevelt County Chamber of Commerce, NM
Emergency Medicine • Portales, NM
Ratings by platform
- Google/General online review platforms: Approximately 2.9 to 4.2 out of 5 across various aggregate platforms (Approx. 99 reviews (varies by platform))
- General online reviews (La Casa Family Health Center): 3.1 out of 5 (Not explicitly stated)
- Birdeye (Community Services Center & The Psychiatric Care Center): 4.8 and 4.9 out of 5 (8 reviews each)
- Ratings.MD (Cristy Walsh, CNP): 4.9 out of 5 (193 reviews)
What patients say
Patients praise
- High appreciation for specific providers, notably Christy Walsh, CNP
- Praise for nursing staff in emergency and clinical settings
- Recognition of professional and caring behavior from individual staff members
- Satisfaction with timely outpatient care experiences
Common complaints
- Long wait times for appointments
- Perceived lack of professional communication or empathy from some staff/providers
- Dissatisfaction with diagnostic processes and treatment decisions in emergency or acute care settings
- Inaccurate or conflicting information regarding clinical findings
In patients' words
"The entire staff was awesome!!! Teagon, Dr Lingala’s medical assistant was awesome!!! He very kind and caring."
— LocalityBiz (Reviewer: Natt Quintana)"Dont expect to be seen any where close to your scheduled appointment time."
— OpenDataNY (Reviewer: Nathan Mc Laughlin)"I have searched for years for a doctor to listen to me, treat me with genuine care and kindness. Dr. Walsh is the first doctor to do this and I am so grateful."
— Ratings.MD"Worst Hospital ever! I went in today with doctor Jeffrey Sterling laughed at me and sent me home with no test done..."
— LocalityBiz (Reviewer: Vanessa Reyna)More clinics in Portales
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