Comprehensive Heart and Vascular Care - MultiCare Pulse Heart ...
Cardiology • Port Orchard, WA
Ratings by platform
- Birdeye/Google aggregate for Pulse Heart Institute: 2.9 out of 5 stars (112 reviews)
- Healthgrades (for specific provider Kristi Parris): 5.0 out of 5 stars (31 reviews)
What patients say
Patients praise
- Highly rated clinical providers (cardiologists and nurse practitioners) who are described as attentive, thorough, and clear in their explanations
- Strong patient-provider communication, with reports of doctors who listen well and include patients in treatment decisions
- Professional and knowledgeable specialist care
Common complaints
- Administrative issues, including scheduling difficulties and long wait times for appointments
- Reports of unprofessional or rude front-office/reception staff
- Concerns regarding communication delays (e.g., lack of return calls or appointment reminders)
- Billing and insurance resolution frustrations
In patients' words
"I would elevate this from 'very good' to 'excellent.' I came with some concerns, fears, and Shane Harris spent time explaining thoroughly... It was a very positive experience."
— Patient review of Shane Harris, ARNP"I can’t express how horrible and unprofessional this office starts from calling or coming in just no customer service. Very disappointed and I will definitely never come to this office!!!"
— Patient review of Pulse Heart Institute (Puyallup location)"Patients consistently praise Dr. Christopher Johnson for his thorough and collaborative approach to care, with many highlighting how he listens carefully and includes them in treatment decisions."
— WebMD profile summary for Dr. Christopher Johnson, Port OrchardMore clinics in Port Orchard
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