Find a Doctor in Port Jervis, NY | Cornerstone Family Healthcare
Optometry • Port Jervis, NY
Ratings by platform
- Yelp: 2.2 out of 5 stars (18 reviews (across brand))
What patients say
Patients praise
- Some specific positive experiences with doctors and front desk staff
- Reports of improvement in patient care under certain physicians (e.g., Dr. Ishwin Koshy)
Common complaints
- Difficulties in booking timely appointments
- Long wait times and overcrowded waiting areas
- Dissatisfaction with customer service and staff communication (receptionists)
- Concerns regarding insurance verification and referral processes
- Perceived lack of follow-up on medical issues
In patients' words
"There have been many changes over the last 18 months... Dr. Koshy is the best doctor Cornerstone has had since I been a client the past 5 years."
— LocalityBiz user review"Took 11 months to see my dr... they never called back as its not urgent. And they referred me to a bladder dr. . They're a horrible place with horrible staff and horrible manors."
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