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OptometryPort Jervis, NY

★★★☆☆3.4/5177 reviews across 2 platforms

Ratings by platform

  • Birdeye: 1/5 (1 review (Birdeye))
  • DoctorsInternet: 3.4/5 (176 reviews (DoctorsInternet))
  • Facebook: 50% recommendation rate (11 reviews (Facebook))

What patients say

Patients praise

  • Great office experience reported by some patients
  • Professional staff and top-notch physicians reported by some patients

Common complaints

  • Long wait times
  • Poor customer service and doctor attitude
  • Inconsistent appointment management

In patients' words

"Waited two hours & thirty five minutes to see Dr. Bernstein. No apology. Never want to go there again."

Yelp review

"Made me wait so long past my appointment time that I was almost stranded in Port Jervis. Then the Dr caught an attitude... You'll most likely be sitting for hours."

Birdeye review

"I would like to say my experience with this office was Great!!! The two receptionist greeted me with a ..."

Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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