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Rancho Family Medical Group

Family Medicine • Port Hueneme, CA

★★★★☆3.5/51,170 reviews across 2 platforms

Ratings by platform

  • Yelp: 2.8/5 (765 reviews)
  • Birdeye: 4.7/5 (405 reviews)

What patients say

Patients praise

  • Some providers described as attentive and caring
  • Appreciation for professional bedside manner in specific instances
  • Some patients find staff to be friendly depending on the location

Common complaints

  • Difficulty obtaining timely appointments and follow-up care
  • Communication issues with office staff, including failure to return messages and calls
  • Billing and insurance disputes, including unexpected charges
  • Long wait times for appointments and referral processing
  • Reports of impersonal or rushed provider interactions

In patients' words

"They do not respond to messages by mychart, messages with the secretary nor does the office manager call you back."

— Yelp user review

"She was very friendly However, it seems like she was rushing I have a question and she was already walking out the door."

— Trustindex/Patient feedback

"She is never available for in-patient or phone appts. She will be late or miss them with no apology. Her staff is useless."

— Healthgrades user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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