Middletown Medical Urgent Care
Emergency Medicine • Port Chester, NY
Ratings by platform
- Yelp and LocalityBiz: 1/5 (11 reviews)
What patients say
Patients praise
- Convenient location in ShopRite Plaza
- Facility reported as clean and state-of-the-art
- Some staff noted as professional, welcoming, and knowledgeable
- Existence of a separate sick and well side in the facility
- Transparent worry-free pricing model for urgent care services
Common complaints
- Reports of poor staff attitude and unprofessional behavior
- Issues with communication, including lost lab results and failure to return calls
- Difficulties with the appointment/online reservation system for new patients
- Reports of long wait times for appointments with primary care providers
In patients' words
"If I could leave a zero I would. This facility is such trash... they called to tell me they “misplaced” my urine... I’m also on Day 4 without my full lab results."
— LocalityBiz user review"This facility is at a convenient location. The staff is professional and welcoming. They really do work to get you into your appointment on time... Dr. Thomas Yuen, was recommended by a family member. He is very knowledgeable and thorough."
— Beautihost user reviewMore clinics in Port Chester
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