Advanced Rheumatology Associates, Beaumont, TX - WellMed
Rheumatology • Port Arthur, TX
Ratings by platform
- ComplaintsBoard: 1.0/5 (14)
- PissedConsumer (WellMed Medical Management): 1.3/5 (29)
What patients say
Patients praise
- Some patients note that the providers themselves are not the source of their dissatisfaction
Common complaints
- Billing and payment issues
- Difficulty reaching customer service or receiving follow-up
- Reports of rude front desk or administrative staff
- Negative experiences following company acquisitions/takeovers
In patients' words
"The providers are not the problem; WellMed/Optum is. There has been absolutely no resolution from multiple complaints to their corporate."
— PissedConsumer (WellMed Medical Management Reviews)"WellMed has an overall reputation rating of 1.0/5 based on 14 reviews and 4 complaints, indicating that the majority of patients are dissatisfied with healthcare services."
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