Healthcare | West-Side Port Arthur, TX
Pediatrics • Port Arthur, TX
Ratings by platform
- Demandforce (Gulf Coast Health Center - West-Side): 4.5/5 stars (66 reviews)
- Real Patient Ratings (Elite Women's Healthcare): 4.8/5 stars (1,844 reviews)
- Healthgrades (Dr. Tracie Updike): 4.7/5 stars (30 reviews)
- Birdeye (Ashley Walters, NP): 5/5 stars (280 reviews)
- Birdeye (Texas Primary Care): 4.3/5 stars (20 reviews)
What patients say
Patients praise
- Specific providers praised for being knowledgeable, attentive, and caring
- Some staff members noted as professional and respectful
- Efficient and positive experiences reported by some patients at certain facilities
- Some facilities described as clean and well-maintained
Common complaints
- Long wait times for appointments and in the waiting room
- Reports of rude, unhelpful, or dismissive front desk/administrative staff
- Difficulty with appointment scheduling and communication
- Perceived lack of care or attention from some staff members
- Issues with prescription management or follow-up procedures
In patients' words
"The Doctor was the only reason I gained control of the anger i had..She was very professional, polite and expressed her apologies for the delay.. SO TO THE DOCTOR ,(THE DOCTOR ONLY!) THANK YOU"
— Demandforce review regarding Gulf Coast Health Center West-Side"Awful customer service, I DO NOT RECOMMEND COMING HERE... The workers here speak to you like a dog... The longest wait for an appointment, the longest wait in the waiting room, and the longest wait in the doctor's office."
— LocalityBiz review regarding Gulf Coast Health Center"I arrived having stroke symptoms... I was brushed off... I never even got called back. I was completely dismissed."
— LocalityBiz review regarding The Medical Center of Southeast Texas ERMore clinics in Port Arthur
Trinity Clinic - Family Medicine in Port Arthur, TX
Patients praise: Many patients praise individual physicians for being thorough, good listeners, and professional · Positive feedback on virtual appointments and follow-up care.
Dentist in Port Arthur, TX | Smiles By Design
Patients praise: friendly, welcoming, and professional staff · dentists are kind and attentive listeners.
Comparing your options?
Browse other Pediatrics clinics, or filter by state and specialty to compare patient ratings.