Mercy Clinic Ear, Nose & Throat
Otolaryngology (ENT) • Ponca City, OK
What patients say
Patients praise
- occasional positive individual staff interaction
Common complaints
- long wait times for appointments and results
- perceived incompetence or lack of coordination in scheduling
- difficulties reaching staff or receiving return calls
- frustration with administrative and front-desk experiences
In patients' words
"Been waiting 3 months to hear back on my results. Every time I call they say they’ll send it back to the doctor so they can call me back... this will be the 4th time they’ve done it. Still no call back."
— LocalityBiz - Mercy Clinic ENT - Mercy Tower"I’ve got a hole in my eardrum... The earliest I was told I could get in is September. I can’t get 1 person, Mercy-wide to help me."
— LocalityBiz - Mercy Clinic ENT - Mercy TowerMore clinics in Ponca City
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Ponca City Clinic
Patients praise: Physicians are frequently described as attentive, thorough, and compassionate · Staff and nursing teams are often noted for being friendly and helpful.
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