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Mercy Clinic Ear, Nose & Throat - Oklahoma City

Otolaryngology (ENT)Ponca City, OK

★☆☆☆☆1.0/50 reviews across 1 platforms

Ratings by platform

  • LocalityBiz (Mercy Clinic ENT - Mercy Tower): 1 out of 5 stars (multiple reported reviews)

What patients say

Patients praise

  • occasional positive individual staff interaction

Common complaints

  • long wait times for appointments and results
  • perceived incompetence or lack of coordination in scheduling
  • difficulties reaching staff or receiving return calls
  • frustration with administrative and front-desk experiences

In patients' words

"Been waiting 3 months to hear back on my results. Every time I call they say they’ll send it back to the doctor so they can call me back... this will be the 4th time they’ve done it. Still no call back."

LocalityBiz - Mercy Clinic ENT - Mercy Tower

"I’ve got a hole in my eardrum... The earliest I was told I could get in is September. I can’t get 1 person, Mercy-wide to help me."

LocalityBiz - Mercy Clinic ENT - Mercy Tower

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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