Banyan Behavioral Care Program – Pompano Beach
Mental Health Clinic • Pompano Beach, FL
Ratings by platform
- Birdeye and Top Sober House aggregates: 4.3 to 4.4 out of 5 stars (approximately 350 to 421 reviews)
- Yelp: 2.7 out of 5 stars (35 reviews)
- Detox.net: 4.6 out of 5 stars (117 reviews)
What patients say
Patients praise
- Supportive and caring clinical staff and therapists
- Effective, life-changing treatment programs and therapies
- Clean and well-maintained facility environment reported by some patients
- Helpful Faith in Recovery and holistic programs
- Positive experiences with communication among family members and staff
Common complaints
- Concerns about facility cleanliness, including reports of black mold and pests
- Complaints regarding management quality and administrative disorganization
- Issues with staff professionalism, communication, and responsiveness
- Reports of high-pressure sales tactics and persistent follow-up calls
- Frustration with discharge processes and lack of documentation
In patients' words
"I am just leaving Banyan in Pompano and had a great experience. The staff is great and very supportive. The facilities are clean. The groups are informative. My therapist and case manager were amazing."
— FindRecoveryNow user review"Absolute joke of a facility. You've been warned!! Management is the biggest problem. Save yourself the time and trouble. No nurse at residential. They promise you things they don't have. Apartments are filthy with black mold."
— Birdeye user review"I was seeking information to help my child but what I got from Banyan Tree Treatment Center was a high pressure sales pitch on how wonderful their facility was... I felt harassed during an already stressful time. I got the impression they were more interested in money then in helping the individual."
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