Urgent Care | Pomona Valley Health Centers
Urgent Care • Pomona, CA
Ratings by platform
- rater8: 4.80/5.0 (based on 1.3K ratings) for Urgent Care general; specific providers range from 4.9-5.0/5.0 (1,300+ ratings)
- Birdeye (PVHC at Claremont): 4.9/5.0 (982 reviews)
- Solv (Pomona specific): 1.0/5.0 (1 review)
- Solv (Urgent Care general): 2.5/5.0 (60 reviews)
What patients say
Patients praise
- Friendly and attentive staff
- Efficient and quick service for many patients
- Highly professional and knowledgeable medical providers
- Extended hours and accessible care 365 days a year
Common complaints
- Poor communication regarding test results and referrals
- Perceived lack of care or being rushed by medical providers
- Difficulty getting through via telephone
- Inaccurate diagnosis or dismissal of patient symptoms
In patients' words
"The PA we saw was amazing, very friendly and had us in and out quickly. No one wants to get sick or go to doctors office, but it was made a very uneventful situation. I appreciated this!"
— Toprated Business (PVHC at La Verne)"I went around 5 and was very quickly ignored and put aside by the doctor... It was crystal clear to me by that point... that he simply wanted to go home as soon as possible."
— Toprated Business (PVHC at La Verne)"Avoid this place at all costs the staff here are terrible at their jobs. I really don't know what they are doing in there."
— Solv (Pomona)"I have nothing but good things to say since joining PVHC Claremont group. Dr Hathaway is top notch and I am so happy to have such a great doctor. Great experiences from the staff and building to the doctor."
— Birdeye (PVHC at Claremont)More clinics in Pomona
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