Planned Parenthood Los Angeles - Pomona Health Center
Family Planning Agency • Pomona, CA
Ratings by platform
- Yahoo Local: 4.0/5 (131)
- Yelp: 3.9/5 (131)
- BestProsInTown: Not explicitly stated (aggregated) (170)
- OVU.com: 4.6/5 (5)
What patients say
Patients praise
- Kind, patient, and professional clinical staff (doctors and nurses)
- Welcoming and comfortable environment for many patients
- Appreciation for safety measures, such as security escorting patients past protesters
- Efficient care for those who experience shorter wait times
Common complaints
- Long and inconsistent wait times, even with appointments
- Issues with organizational efficiency and record management
- Reports of unprofessional or rude behavior by some front-desk staff
- Complaints regarding cleanliness and sanitary concerns from some reviewers
- Presence of protesters outside the facility
In patients' words
"Had to come in for an emergency check up and everyone one was so patient and kind and made me feel supper comfortable in a clinic for the first time in my entire life."
— Yahoo Local Review"It took over a month to finally get it right and call me with the right information... No returned phone call and no records."
— Unilocal Review"I would put 5 stars but it was an hour and a half before I made it in the exam room from my scheduled appointment. Would recommend but plan accordingly as you may be there for some time."
— OVU.com ReviewMore clinics in Pomona
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