Mental Health Services | Pomona Valley Hospital Medical Center
Behavioral Health • Pomona, CA
Ratings by platform
- Yelp: 2.5/5 stars (630 reviews)
- Sitejabber: 1.3/5 stars (1 review)
- US News & World Report: 87% recommend (willingness to recommend) (N/A)
- Healthgrades: 68% recommend (N/A)
What patients say
Patients praise
- staff described as kind and professional in some interactions
- high patient recommendation rates on some platforms (e.g., US News 87%, Healthgrades 68%)
- cleanliness of rooms and facilities
Common complaints
- long emergency room wait times
- inconsistent staff attentiveness and responsiveness
- concerns regarding communication between medical staff and patients
- reports of insufficient privacy in some areas
In patients' words
"He was very professional and did a truly amazing job showing us much kindness and understanding."
— Yelp review"The night I went to the emergency room they were definitely short on staff... There was only one person checking people in."
— The Student Life article"but once I got to the recovery my room some of the older nurses were moody like they hated their job."
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