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Beth Israel Deaconess Hospital–Plymouth

Rehabilitation Services • Plymouth, MA

★★☆☆☆1.7/53 reviews across 1 platform

Ratings by platform

  • Birdeye: 1.7/5 (3 reviews)

What patients say

Patients praise

  • praise for therapists' clinical skill and dedication
  • positive outcomes from specialized programs like cardiac rehab
  • helpful and professional staff in certain specialty departments (e.g., spine center)

Common complaints

  • billing issues and inaccuracies
  • rude or condescending office staff
  • poor communication regarding appointment scheduling/cancellations
  • excessive and repetitive phone/text contact

In patients' words

"If ZERO stars were an option, it would be an appropriate rating. The Beth Israel Lahey Hospital billing department is a nightmare."

— Birdeye review

"The therapist's are amazing!!! Its the office staff, they are extremely rude and condescending."

— Birdeye review

"The care I received was beyond belief; the staff was so dedicated and kind... I now have my life back."

— Patient testimonial on cardiac rehabilitation program

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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