Laboratory | Beth Israel Deaconess Hospital–Plymouth
Laboratory Services • Plymouth, MA
Ratings by platform
- CMS / OpenNPI: 5/5 (Overall CMS Rating) (1194 (HCAHPS survey))
- Facebook: 74% recommend (529 reviews)
- MedicalRecords.com: 2.6/5 (117 reviews)
What patients say
Patients praise
- professional and compassionate staff in many departments
- positive recognition for clinical outcomes such as blood clot prevention and safety grades
- thorough diagnostic and pre-admission testing procedures
- successful treatment of specific medical issues by skilled specialists
Common complaints
- long wait times in emergency and outpatient settings
- concerns regarding facility cleanliness
- mixed feedback on patient experience and communication
In patients' words
"The transport staff (Sean and Gary) deserve 5 STARS for going out of their way to help patients out. I am giving two stars based on the acknowledgment and the wait time. We waited 6 hours..."
— MedicalRecords.com user review"Felt filthy, was filthy. Worst medical experience of my life in the ER. 8 hours of sitting around..."
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