Serving patients from Plymouth, Indiana > Beacon Health System
Family Medicine • Plymouth, IN
Ratings by platform
- Birdeye: 2.3/5 stars (55 reviews)
- Better Business Bureau: C- (not BBB accredited) (6 complaints filed)
What patients say
Patients praise
- Compassionate and kind clinical care staff
- Effective medical treatment plans and professional follow-up care
- Satisfactory emergency and surgical experiences
Common complaints
- Billing and insurance management issues
- Difficulties scheduling appointments online or via phone
- Concerns regarding unprofessional communication from staff
- Some complaints regarding unresponsive administrative support
In patients' words
"I was sincerely scared that I was going to die. The staff was extremely comforting, attentive, professional, compassionate, efficient... I had the best care I have ever had."
— Birdeye Review"Billing is an absolute nightmare. They failed to collect my address... so they were unable to send a bill... I never received a bill so couldn’t pay it."
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