ENT Clinic at Somers Clinic, Kenosha | Froedtert & MCW
ENT (Ear, Nose, and Throat) • Pleasant Prairie, WI
Ratings by platform
- Google Reviews (via Birdeye): 4.9/5 stars (Emergency Department) (1,278 reviews)
What patients say
Patients praise
- Providers described as knowledgeable, caring, and professional
- Convenient facility layout and accessible location
- Helpful and efficient medical staff for urgent care and specialty needs
- Positive experiences with surgical or diagnostic procedures
Common complaints
- Billing and insurance processing disputes
- Reports of perceived lack of cultural sensitivity or rude staff interactions
- Dissatisfaction with scheduling policies and appointment wait times
- Complaints regarding bedside manner or perceived lack of thoroughness by some providers
In patients' words
"Everyone is very informative and kind... Dr. Hoppe for Head, Neck, Ears nose & throat. She is VERY KNOWLEDGEABLE and caring too."
— a-better-place.com review"If I could give this place zero stars I would. Unfriendly to people of color. Rude brash and abrasive... I was told that the Doctor has a 5 minute re-schedule rule."
— a-better-place.com review"They provided excellent care, put me at ease during what can be an anxiety-provoking ordeal, and took care to make sure I was okay before, during, and after the experience."
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