LifeStance Health
Psychiatry • Pleasant Grove, UT
Ratings by platform
- Various third-party review and rating platforms: 4.4/5 (231 reviews)
What patients say
Patients praise
- Attentive, empathetic, and professional providers
- Ease of scheduling appointments in many cases
- Helpfulness of office staff reported by some patients
Common complaints
- Billing discrepancies and issues with insurance coverage
- Difficulty reaching billing and customer service departments
- Frustration with appointment cancellations or rescheduling by the practice
In patients' words
"Many people consistently praise the staff for their attentive and empathetic approach, highlighting how well they listen and understand individual needs."
— Trustpilot review summary"Customers frequently mention feeling heard, respected, and genuinely cared for by their providers, who are often described as knowledgeable and professional."
— Trustpilot review summary"However, some customers also noted significant issues with payment and contact. People reported experiencing billing discrepancies, difficulties with insurance, and facing challenges when trying to reach someone in billing or customer service."
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