Psychiatrist in Plano, TX
Mental Health Counseling • Plano, TX
Ratings by platform
- WebMD (Dr. David Crumpacker): 5.0 (123 ratings; 41 reviews (with 41 written reviews shown))
- Healthgrades (Dr. John Kamphaus): 4.1 star rating (44 reviews)
- Vitals (Dr. Robert W. Benigar): 4.3 (87 ratings; 26 written reviews)
- Vitals (Dr. Lorenzo Triana): 4.6 (13 ratings; 5 written reviews)
- Healthgrades (Dr. David Missimo): 4.3 star rating (25 reviews)
- Zocdoc (Dr. Bryan Kromenacker): 5/5 overall (4 patients reviewed)
What patients say
Patients praise
- Doctors described as caring/compassionate and attentive (listens, takes time, “genuinely cares”)
- Good bedside manner and professionalism
- Effective explanations and reassurance; patients feel helped with their mental health
- Positive staff/front desk experiences and welcoming office environment
- Some praise for conservative prescribing / fewer prescriptions (in favor of non-medication approaches)
- Helpfulness of treatment plans and home tools/approaches (not just medication)
Common complaints
- Reports of unempathetic or harsh communication / feeling judged or “unempathetic”
- Complaints about time constraints / not having time for patients
- Dissatisfaction with medication management/changes without adequate information
- Negative experiences with office/clinic processes or facilities (e.g., waiting room feel; elevator issues)
- Concerns about billing/insurance network status or in-network status
- Administrative/staff issues including rudeness and patient termination after an altercation
In patients' words
"“I could have never imagined I would find such an amazing doctor who has helped me so much. Dr. Crumpacker listens and takes his time and never makes you feel rushed.”"
— WebMD profile for Dr. David Crumpacker, MD"“Unempathetic. I was in a bad place and he made it worse.”"
— Healthgrades reviews for Dr. John Kamphaus, MD"“It was like he didn't remember what medications i was on and dosage.”"
— Vitals reviews for Dr. Robert W. Benigar, MD"“Wonderful front desk staff; first call was the scariest for me and they were absolutely warm and welcoming.”"
— Vitals reviews for Dr. Lorenzo Triana, MD"“My Quick and accurate diagnosis saved my life!!!!!”"
— Vitals reviews for Dr. Lorenzo Triana, MDMore clinics in Plano
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