Mental Health Services in Plano, TX
Mental Health Counseling • Plano, TX
Ratings by platform
- Aggregated across platforms like Yelp, Google, Birdeye, and local business guides.: Ratings range widely, from 2.3/5 for some inpatient hospital facilities to 5.0/5 for smaller, specialized practices. (Review counts vary significantly by facility, with some having over 100 reviews while smaller offices have fewer than 10.)
What patients say
Patients praise
- Compassionate and understanding clinical staff who make patients feel heard and supported
- Life-changing positive outcomes from specialized treatments like TMS
- Warm, welcoming, and calming office environments
- Convenient and stress-free booking processes for some providers
- Helpful resources and coping strategies provided during therapy sessions
Common complaints
- Administrative and billing issues, including overcharging, incorrect co-pays, and slow refund processes
- Communication difficulties with front office staff, including unresponsive or unhelpful personnel
- Issues with prescription refills, including failures to process pre-authorization forms in a timely manner
- Concerns regarding unprofessional behavior or perceived lack of care from some clinical staff
- High turnover or organizational chaos affecting patient care continuity
- Reports of intrusive or unnecessary intervention, such as unwarranted calls to CPS in outpatient settings
In patients' words
"Disorganized. Unprofessional . Chaotic. These are just a few of the words I can use to accurately describe our dealings with the staff in this office."
— LocalGuideWorld review of Ultimate Psychiatry"The environment at Acuity supports the healing process just as much as the treatment itself. They’ve truly nailed the little things... a calm, welcoming atmosphere that puts you at ease."
— Birdeye review of Acuity TMS of Plano"Unfortunately, we had to cancel all appointments due to unresolved billing errors... The clinical care was excellent, but the administrative handling left us disappointed."
— LocalityBiz review of Gearing Up CounselingMore clinics in Plano
Therapists & Counselors in Plano, TX
Patients praise: Compassionate, caring, and genuine demeanor · Clear communication and layman's terms explanations.
Fivestar Pulmonary Associates
Patients praise: Knowledgeable and professional doctors · Thorough and detailed explanations.
Orthopedics and Sports Medicine Plano - Children's Health
Patients praise: Friendly and professional staff / welcoming atmosphere · Low wait times and efficient service / prompt appointments.
Doctors Of Internal Medicine: Top Internal Medicine Doctor in the ...
Patients praise: thorough and professional care · compassionate and caring bedside manner.
Gastroenterologist in Plano, TX
Patients praise: High patient satisfaction regarding bedside manner and professionalism · Knowledgeable and clear communication of treatment plans.
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