Lillian G Carter Health and Rehabilitation, Plains, GA - Nursa
Physical Therapy • Plains, GA
Ratings by platform
- Medicare / NursingHomeDatabase / Yelp: 2 out of 5 stars (Overall CMS Rating) (Limited independent reviews available online)
What patients say
Patients praise
- Some staff described as kind, attentive, and compassionate
- Facility is generally described as well-maintained and comfortable
- Praise for rehabilitation services and improvements in mobility
- Offers amenities like resident councils, pet therapy, and activities
Common complaints
- Concerns regarding communication (unanswered calls, difficulty contacting residents)
- Issues with management of personal belongings (missing items)
- Reports of dissatisfaction with basic hygiene and room maintenance
- Inconsistent quality of care reported by some families
In patients' words
"This community is highly praised for its kind and attentive staff, who are noted for their dedication to residents' well-being. Many reviewers appreciate the warm and welcoming atmosphere..."
— FamilyAssets"Several reviewers have expressed concerns about the facility, including issues with communication, such as unanswered calls and uncharged phones... There have been complaints about the cleanliness and maintenance of resident rooms..."
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