Marriage and Family Therapy - Mental Health - Mercer Medicine
Marriage and Family Therapy • Plains, GA
Ratings by platform
- Facebook: 84% recommend (26 reviews)
- Healthgrades (for Mercer Medicine group): 1.0/5.0 (1 review)
What patients say
Patients praise
- Empowering and patient-centered approach to care
- Convenient on-site access to a variety of services including primary care and counseling
- Presence of board-certified mental health professionals
Common complaints
- Reports of rude or unprofessional staff behavior
- Dissatisfaction with telephone appointment scheduling and communication policies
- Mixed feedback regarding administrative processes
In patients' words
"The nurses are rude and VERY unprofessional. They tell lies on the doctor. They do not care about the patients."
— Healthgrades review"I was hung up on when I asked for a telephone appointment (due to Covid). When I asked why the physician assistant was not willing to make a phone..."
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