Urgent Care in Pittsburgh, PA| UPMC
Urgent Care • Pittsburgh, PA
Ratings by platform
- Top Rated Local (for Shadyside location): 3.3/5 average across 68 reviews (68 reviews)
- Solv (for Shadyside location): 1.0/5 (based on 1 shared rating) (1 review)
- Solv (for Mt. Lebanon location): 1.0/5 (based on 2 shared ratings) (2 reviews)
What patients say
Patients praise
- Friendly, compassionate, and helpful staff
- Quick and efficient service for minor ailments
- Convenient pre-scheduling and registration options online
- Professional care from nurse practitioners and physician assistants
Common complaints
- Inconsistency with appointment scheduling and walk-in priority
- Billing/cost-related complaints including unexpected charges
- Difficulty reaching locations by phone
- Lack of strict COVID-19/masking protocols in waiting areas
- Perception of care as basic rather than specialist-level
In patients' words
"Always a wonderful experience when I have no choice but to come here... The staff is very friendly, helpful and caring!"
— UPMC Urgent Care Robinson patient review"I was charged upfront $115, they couldn't do anything for me... and two weeks later sent me an additional $140 bill for services."
— UPMC Urgent Care at Shadyside patient review"It is NOT first come first serve... called the phone number for 2 1/2 hours straight and never got through."
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