Urgent and Express Care | View Locations & Wait Times
Urgent Care • Pittsburgh, PA
Ratings by platform
- Steel Valley Express Care (Birdeye): 4.1 out of 5 stars (344 reviews)
- Concentra Urgent Care (Birdeye): 3 out of 5 stars (662 reviews)
- AFC Urgent Care Pittsburgh (Medicals-Health): 4 out of 5 stars (Not explicitly stated total count, but multiple negative and positive reviews mentioned)
What patients say
Patients praise
- Friendly, knowledgeable, and caring individual staff members
- Efficient and fast service when not busy
- Clean facilities
- Effective communication regarding diagnosis and care plans during some visits
Common complaints
- Long wait times, including multi-hour delays
- Perceived rude, unprofessional, or uncaring staff behavior
- Unnecessary or inappropriate referrals to emergency rooms
- Concerns over billing practices, including surprise charges or billing for services not rendered
- Difficulty reaching providers or obtaining test results post-visit
- Limited capacity causing patients to be turned away despite posted hours
In patients' words
"The entire team at Steel Valley Express Care is wonderful. Short wait time, caring staff, and clear, thorough communication about my diagnosis."
— Loc8NearMe Review (March 2026)"Absolutely the worst urgent care out there. Unless you don't mind 3 to 5 hour waits, rude staff, and payment up front to wait that long."
— Birdeye Review (Concentra Urgent Care)"It appears to be the trend of this location to ignore patients and automatically jump to conclusions without facts and scare/bully them into a trip to the ER..."
— LocalityBiz Review (MedExpress Urgent Care)More clinics in Pittsburgh
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