Pediatric Primary Care - Pittsburgh
Pediatrics • Pittsburgh, PA
Ratings by platform
- UPMC Provider Profile (Dr. Patricia Staley): 4.9/5 (45 ratings / 9 reviews)
- TrustReviewers (UPMC CCP Bass Wolfson): 4.4/5 (20 reviews)
- UPMC Provider Profile (Dr. Trina Peduzzi): 4.8/5 (63 ratings / 16 reviews)
- UPMC Provider Profile (Dr. Kenneth P. Levin): 4.7/5 (125 ratings / 35 reviews)
- UPMC Provider Profile (Dr. Paula Naples): 4.7/5 (86 ratings / 19 reviews)
What patients say
Patients praise
- Many individual pediatricians are highly rated for being compassionate, attentive, and knowledgeable
- Patients often appreciate when providers take time to listen to concerns and explain treatments clearly
- Providers who build strong, long-term relationships with patients are frequently praised
- Inclusive practices, such as LGBTQIA+ affirming training, are available and noted by providers
Common complaints
- Complaints regarding administrative staff, including rudeness and poor communication
- Frustration with appointment scheduling, long wait times, and rigid check-in policies
- Concerns about billing practices, including issues with insurance and perceived overbilling
- Difficulty with medical record transfers and inter-office communication
- Disagreements with office policies regarding vaccinations and perceived pressure
- Reports of perceived decline in personalized care and patient-provider connection following practice changes or buyouts
In patients' words
"Dr Staley is the best doctor!! She is so caring and enthusiastic."
— UPMC Provider Review"Receptionists are incredibly rude. Doctors are money hungry and don’t care about the well being of children."
— LocalityBiz Review (UPMC CCP South Hills)"What used to feel supportive now feels cold, disorganized, and dismissive. Phone calls are confusing and unhelpful."
— LocalityBiz Review (Kids Plus Pediatrics)"Dr. Peduzzi is great, we recommend her to anyone looking for a pediatrician. She's patient, kind, and comprehensive. We have absolute trust in her."
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