Home | School of Dental Medicine
Dental • Pittsburgh, PA
Ratings by platform
- WebMD: 4 out of 5 stars (based on 4 reviews) (4 reviews)
- Yelp: 2.0 out of 5 stars (33 reviews)
What patients say
Patients praise
- Patients appreciate the low cost of services compared to private practices
- Some report positive experiences with student dentists who are described as professional, empathetic, and effective
- High satisfaction with specialized clinical care, such as the maxillofacial prosthodontics and cancer survivorship clinics
- Patients value the comprehensive care model that integrates different medical specialists
Common complaints
- Reports of poor administrative experiences, including scheduling issues, difficulty reaching staff, and unprofessional conduct by reception staff
- Concerns regarding the quality of dental work or procedures performed by students or residents, including reports of pain, lack of supervision, and the need for corrective work
- Complaints about lack of transparency or coordination in billing and patient files
In patients' words
"These girls made me feel more comfortable than any dentist I have encountered... I was very very happy with my encounter here and it was also very clean good job ladies good luck with graduation."
— WebMD patient review"The resident kept dropping her equipment, did not know what to do, and the procedure took so much longer than anticipated. The resident had no supervision while performing the procedure and pain was awful."
— WebMD patient review"I give a rating of 2/3 as the clinical staff are excellent, but the women working reception are often surly. All of my experiences with the dental technicians/assistants/hygienists and dentists have been very enjoyable."
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