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Nephrology in Phoenix, AZ

NephrologyPhoenix, AZ

★★★★★4.5/577 reviews across 5 platforms

Ratings by platform

  • WebMD: 5.0/5.0 (13)
  • Healthgrades: 4.2/5.0 (5)
  • US News: 5.0/5.0 (20)
  • Vitals: 4.1/5.0 (32)
  • Vitals: 4.4/5.0 (7)

What patients say

Patients praise

  • High physician knowledge and clinical expertise
  • Effective, life-saving care in critical situations
  • Compassionate and attentive bedside manner in individual sessions
  • Thorough explanations of diagnoses and treatment plans
  • Easy access to appointments (some providers)

Common complaints

  • Poor office communication and disorganized staff
  • Long wait times and delayed appointments
  • Difficulties in scheduling or changing appointments
  • Unprofessional staff behavior (e.g., lack of care, perceived rudeness)
  • Issues with follow-ups on test results and prescriptions
  • Billing or administrative concerns

In patients' words

"Dr. Zhao saved my life by insisting on a kidney biopsy which I was resisting... I find him super intelligent, experienced, practical, thorough, and kind."

Healthgrades

"The time actually spent with the Dr. is very good. The front staff are indifferent, and come across as uncaring."

Vitals

"This place is terrible. They are disorganized, lie about what is going on or don’t communicate at all."

WebMD (Practice Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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