Behavioral Health Services
Mental Health • Phoenix, AZ
Ratings by platform
- Rehab.com (7th Avenue Outpatient): 4.1/5 (59 reviews)
- Rehab.com (Erickson Outpatient): 3.95/5 (52 reviews)
- Birdeye (Valleywise Behavioral Health Center - Maryvale): 2.4/5 (193 reviews)
What patients say
Patients praise
- Existence of programs addressing diverse behavioral health needs
- Initial hope for quality support services
Common complaints
- Difficult communication and unresponsive administrative staff
- Issues with prescription management and medication refills
- Concerns regarding billing, insurance coverage, and appointment scheduling processes
- Perceived lack of empathy or professional customer service from staff and supervisors
- Negative experiences with facility policies and intake procedures
In patients' words
"How can a behavioral health facility just cut someone off of their medications and expect them to take care of their children and work... That's the most crooked, careless, and completely INHUMANE thing I've ever seen in my life!!"
— LocalityBiz review of Southwest Behavioral Health"Staff is rude especially the supervisor they don’t have any customer service skills... Stay away or else you’re going to regret it."
— Rehab.com review of Southwest Behavioral Health (Erickson Outpatient)More clinics in Phoenix
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