Primary care to pharmacy and more.
Family Medicine • Philadelphia, PA
Ratings by platform
- Care Trust Pharmacy: 4.9/5 stars (41 reviews)
- Hopkins Pharmacy: 4.9/5 stars (18 reviews)
- eMax Pharmacy: 4.9/5 stars (28 reviews)
- Centennial Pharmacy Services: 4.7/5 stars (13 reviews)
- Fern Rock Primary Care Clinic: 4.8/5 stars (approximate based on text) (418 ratings)
- Oak Street Health Strawberry Mansion: Not explicitly stated numerically as a total, though highly mixed sentiment (66 reviews)
- Oak Street Health Germantown: 4.7/5 stars (120 reviews)
- Parkway Pharmacy: 4.9/5 stars (431 reviews)
What patients say
Patients praise
- High quality of clinical care and professional doctors
- Proactive and helpful pharmacy staff
- Comprehensive, wraparound care (doctors, dentists, pharmacies in one location)
- Friendly and attentive front desk/support staff in some locations
- Timely medication management and delivery services
Common complaints
- Long wait times for appointments and at clinics
- Difficulty reaching front desk or administrative staff via phone
- Communication issues regarding medication authorizations and pharmacy coordination
- Reports of unprofessional or dismissive staff attitude
- Canceled or rescheduled appointments without patient notification
In patients' words
"Since I started sending prescriptions here around 2 years ago, I’ve never experienced issues receiving my medications. If there has been an issue... eMax is always insanely proactive and communicative in trying to solve it."
— eMax Pharmacy review"I am never able to get my medication because it is always a back in forth between them and my pharmacy. I can never schedule an appointment because they never answer the phones."
— Einstein Primary Medicine Olney review"People rave about the health centers — not just because of the quality of care, but the wraparound comprehensive care you get there. There’s doctors, dentists, pharmacies on site."
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