Preferred Medical Group - preferredmedgroup.com
Speech Therapy • Phenix City, AL
Ratings by platform
- ABA Navigator: 4.1/5 (18 reviews)
What patients say
Patients praise
- Appreciation for specific doctors and medical providers (e.g., Dr. Chandra, Dr. Mila Riehl)
- Long-term loyalty from some patients and families
- Staff seen as caring and knowledgeable by satisfied patients
Common complaints
- Difficulty getting appointments or callbacks from staff
- Reports of being disorganized or unprofessional in administrative handling
In patients' words
"She doesn't tell me well we have to make another appointment to discuss that... she listens to every concern and I never feel rushed."
— Patient testimonial from ABA Navigator"I have called so many times to try and make a new patient appointment and nobody will call me back. Extremely unprofessional and disorganized."
— Patient complaint on YelpMore clinics in Phenix City
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Patients praise: Providers are generally described as compassionate, knowledgeable, and good listeners · Many patients feel seen, heard, and cared for by their primary physicians.
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Patients praise: High patient satisfaction with bedside manner and attentive listening skills · Appreciation for clear, detailed explanations of procedures and treatment plans.
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