Primary Care in Phenix City, Alabama
Internal Medicine • Phenix City, AL
What patients say
Patients praise
- Providers are generally described as compassionate, knowledgeable, and good listeners
- Many patients feel seen, heard, and cared for by their primary physicians
- Professional and friendly interactions with both doctors and nursing staff reported at several practices
- Efficient in-office experiences and ability to get timely appointments mentioned by some patients
Common complaints
- Inconsistent or poor office support (e.g., difficulties reaching office, lack of callbacks, issues with referrals or prescription confirmations)
- Patient abandonment or removal from active patient status due to infrequency of visits
- Occasional reports of rude or unprofessional behavior by providers or staff
- Challenges with appointment scheduling and rescheduling
In patients' words
"Dr. Harden listens to patients and is very knowledgeable. Many patients depend on him for their Healthcare. Best physician I've ever used."
— Ratings.MD"An Excellent Family Physician, unfortunately he does not have the staff needed to support him... multiple calls are required to contact the office and forget about call backs."
— Healthgrades"Dr. Sieth makes me feel seen, heard, and understood. I feel like she really cares."
— Ratings.MD"Wow...just learned that I cannot be seen by Dr. Ellis until June! Dr. Ellis has been my family physician for several years, however because I do not get ill regularly, I am no longer considered a viable patient."
— BirdeyeMore clinics in Phenix City
Family Medicine in Phenix City, AL - ProviderMatch - St. Francis
Patients praise: professional and courteous staff in specific departments · physicians noted as caring and attentive in some cases.
Piedmont Physicians Obstetrics and Gynecology
Patients praise: Attentive, kind, and professional staff and providers · Effective communication and bedside manner, particularly from Dr. Crow and Nurse McCoy.
BenchMark Physical Therapy
Patients praise: Professional and caring staff · Significant improvement in patient mobility.
OBGYN Specialists of Columbus
Patients praise: High patient satisfaction with bedside manner and attentive listening skills · Appreciation for clear, detailed explanations of procedures and treatment plans.
Stopwatch Urgent Care
Patients praise: Attentive and caring staff · Thorough explanations of injuries or procedures.
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