Canterbury Rehab & Nursing Healthcare Facility in Phenix ...
Rehabilitation Hospital • Phenix City, AL
Ratings by platform
- Various (Medicare/CMS and consumer review sites): 2 out of 5 stars (Overall CMS Rating) (86 reviews (average 3.2/5))
What patients say
Patients praise
- nursing staff hours meet or exceed national averages
- offers resident/family counseling services
Common complaints
- allegations of neglect and poor care quality
- reports of staff being rude or unprofessional
- concerns about hygiene, cleanliness, and dehydration
- issues with medication management and call light response times
In patients' words
"If you care about your loved one at all, this is the last place I would take them! They are only there for the money. The staff does not seem to care at all."
— Caring.com review"A relative’s diabetic condition deteriorated under their care, resulting in a coma, seizures, and bleeding."
— Seniors.fyi reviewMore clinics in Phenix City
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