Integrea - Alabama Department of Mental Health
Psychiatry • Phenix City, AL
Ratings by platform
- Rehab.com: 2.71/5 (40)
- Recovered.org Trustscore: 3.5/5 (Not explicitly stated)
- Indeed.com (Employee reviews): 2.5/5 (41)
What patients say
Patients praise
- Some staff find the work rewarding and compassionate
- Positive peer relationships in certain work environments
- Flexible work schedules for some employees
Common complaints
- Reports of rude or uncaring administrative staff
- Dissatisfaction with the bedside manner of some clinical providers (psychiatrists/nurse practitioners)
- Employee complaints regarding low pay and high billing/compliance pressure
- Difficulty reaching staff via telephone
In patients' words
"the Nurse Practioner, aka psychiatrist, will sarcastically question your concerns and problems... The therapist will at least listen to you and give you advice, but the doctor will make snarky remarks to upset you more than you already are!"
— LocalityBiz user review"I called, I'm authorized to speak for her, and the receptionist was very rude, said the people in line in front of her took priority over her answering my call. Very rude, uncaring people to be in the mental health field."
— LocalityBiz user review"The work is rewarding; however, the access, quality, and compliance expectations are ridiculous."
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