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Occupational Therapy for Children - preferredmedgroup.com

Occupational TherapyPhenix City, AL

★★★★☆4.1/518 reviews across 1 platforms

Ratings by platform

  • ABA Navigator (Preferred Medical Group, Phenix City — ABA Therapy in Phenix City, Alabama): 4.1/5 (18 reviews)
  • WebMD/Doctor.webmd.com (Preferred Medical Group in Phenix City, AL): 3 ratings with 3 reviews (no star value shown in snippet) (3 reviews)
  • BBB (Preferred Medical Group): Not provided (BBB profile notes 2 complaints filed; business not BBB accredited) (2 complaints filed)

What patients say

Patients praise

  • Staff/professionals described as helpful, knowledgeable, and caring
  • Some reviews mention smooth appointment experiences and responsiveness
  • Practice described as welcoming/clean environment (from an external review page)

Common complaints

  • Appointment/communication issues (missed return calls; offices cancelling appointments)
  • BBB reports 2 complaints filed against the business

In patients' words

"“Hi! there was couple of attempts to get appointments for myself and my Grandson. I called and left messages and I did not receive a returned call for myself nor my grandson.”"

ABA Navigator provider listing (review excerpt)

"“made an appointment 3 times, office cancelled each time...”"

WebMD/Doctor.webmd.com review excerpt

"“The facility is praised for its clean and welcoming environment...”"

wheree.com review summary (snippet)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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