Pediatric & Primary Care in Phenix City, AL - Preferred Medical Group
Obstetrics and Gynecology • Phenix City, AL
Ratings by platform
- ABA Navigator: 4.1/5 (18 reviews)
- WebMD: Not explicitly stated aggregate, 3 reviews mentioned (3 reviews)
- Better Business Bureau (BBB): N/A (2 complaints filed (3-year period))
What patients say
Patients praise
- Highly regarded pediatric care and long-term relationships with providers like Dr. Chandra
- Providers are described as knowledgeable, caring, and attentive listeners
- Convenient services such as on-site lab work and same-day sick appointments for children
- Clean, accommodating facilities with separate areas for sick patients
Common complaints
- Difficulty scheduling appointments and long wait times for callbacks
- Communication issues with front desk and administrative staff
- Reports of cancelled appointments by the office
- Concerns regarding workplace environment expressed by employees
- Some negative patient experiences regarding administrative responsiveness
In patients' words
"She listens to every concern and I never feel rushed. She doesn't tell me well we have to make another appointment to discuss that..."
— Patient review, Jan 28, 2026"I have called so many times to try and make a new patient appointment and nobody will call me back. Extremely unprofessional and disorganized."
— Patient review, Dec 8, 2023"They are very accommodating when it comes to having to set an appointment on short notice because your child is sick."
— Patient review, undatedMore clinics in Phenix City
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Primary Care in Phenix City, Alabama
Patients praise: Providers are generally described as compassionate, knowledgeable, and good listeners · Many patients feel seen, heard, and cared for by their primary physicians.
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