Pediatric & Primary Care in Phenix City, AL - Preferred Medical Group
Internal Medicine • Phenix City, AL
Ratings by platform
- ABA Navigator: 4.1/5 (18 reviews)
- WebMD: Not specified (3 reviews)
- Better Business Bureau (BBB): Not rated (2 complaints filed)
What patients say
Patients praise
- Compassionate and professional medical providers (specifically Dr. Chandra and Dr. Riehl)
- Comprehensive care services for both children and adults under one roof
- Personalized attention and willingness to listen to patient concerns
- Positive experiences with long-term care for families
Common complaints
- Difficulty reaching office staff by phone
- Unreturned phone calls regarding appointment scheduling
- Canceled or disorganized appointment scheduling experiences
In patients' words
"My doctor (Mila Riehl, MD) is very professional and caring for her patients all the time!"
— ABA Navigator"I have called so many times to try and make a new patient appointment and nobody will call me back. Extremely unprofessional and disorganized."
— MapQuest (via Yelp)"My liaison, Tamalyn, has been outstanding. I could always count on a phone call every month from her to check on me and if I needed anything."
— WebMDMore clinics in Phenix City
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