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Urgent Care • Pflugerville, TX
Ratings by platform
- Apple Maps: 3.4/5 stars (106 reviews)
- Solv Health: 5.0/5 stars (1 review (Solv))
- WebMD: 5.0/5 stars (1 review (WebMD))
What patients say
Patients praise
- Efficient service and short wait times in some instances
- Helpful and professional doctors when seen
- Clean and organized facility environment
- Compassionate and thorough explanations of health conditions
Common complaints
- Reports of rude or dismissive staff and nurse practitioners
- Issues with insurance verification and billing policies
- Difficulty in scheduling or being seen without physical insurance cards
- Some perceived decline in service quality over time
In patients' words
"Worst urgent care I've ever been to. They can't get their medicines correct and their staff just does not care especially the doctors."
— Apple Maps (User: Leonard M.)"What kind of customer service is this?! The comment was unnecessary and uncalled for. I understand facilities need to assure payment but it's unnecessary to be rude and make a patient pay money upfront that he is not responsible for."
— a-better-place.com review regarding front desk experience"At Express MD Urgent Care, patients consistently praise the exceptional care, professionalism, and warmth of the staff. Many have highlighted their positive experiences, commending the friendly, hospitable environment and the efficient service provided, even during busy times."
— UrgentCareList.com review summaryMore clinics in Pflugerville
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