ARC Pflugerville - Pediatrics
Pediatrics • Pflugerville, TX
Ratings by platform
- Yelp: 2.7/5 (49)
- BestProsInTown: N/A (110)
What patients say
Patients praise
- convenient access to same-day appointments and lab services
- useful online patient portal (MyChart) for communication
- many patients find the individual doctors and nurses to be attentive and professional
- availability of all-night phone nurse services
Common complaints
- long wait times for appointments and in-clinic delays
- reports of rude or unhelpful front desk staff/receptionists
- concerns about billing and insurance acceptance policies
- frustrations with care coordination and provider availability
- isolated reports of unprofessional bedside manner
In patients' words
"The front desk staff is rude and unhelpful. My experience with the doctors has been off putting. I will be going to a new pediatrician. Most likely leaving ARC entirely. I’ve never seen people in a pediatrics office act so cold. Not a place for children."
— LocalityBiz Review"Patients find it convenient to have same-day appointments, an on-site lab, and all-night phone nurse services... however, some patients have expressed frustrations typical in healthcare, like long wait times for appointments and challenges with billing and care coordination among providers."
— BestProsInTown Review Summary"First time seeing a doctor here and she was awful and unprofessional... As she left the room she rudely threw my lab order in my face. ARC needs to do better because this was unacceptable."
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