ARC Pflugerville | Austin Regional Clinic
Family Medicine • Pflugerville, TX
Ratings by platform
- ARC Official Website: 4.6 to 4.9/5 (internal verified) (not specified (verified visits))
- Bippermedia: 2.6/5 (131)
- Yelp (MapQuest link): 3.0/5 (46)
What patients say
Patients praise
- friendly and professional staff interactions
- convenient access to same-day appointments and on-site lab services
- helpful online patient portal (MyChart)
- supportive, family-doctor-like environment
Common complaints
- long wait times for appointments
- challenges with billing and administrative care coordination
- poor communication from staff
- disrespect for patient time
In patients' words
"The clinic is appreciated for its friendly staff who listen to concerns and work collaboratively with patients to find solutions."
— BestProsInTown / Loc8NearMe"Arc is a horrible place to do business with. I called about paying a bill. I was on hold for 25 minutes. This shows a total disrespect from my time."
— Yelp review by Kerry P.More clinics in Pflugerville
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